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Promoting, Welcoming, Bringing together, Informing, Captivating: that’s PARIS! In its many efforts to showcase the capital, Paris je t’aime – Tourist Office promotes the city's tourism offer and supports tourism professionals at local and international level, while responding as effectively as possible to the new demands of the public in terms of sustainable and responsible development.
Please click on the following link: https://parisjetaime.com/eng/tickets to discover all our products and select the ones you would like to order.
You can also go to one of the tourist reception points in Paris where our staff will provide you with information and advice on booking your attractions and planning your stay in Paris.
Yes. After selecting your attraction(s) and adding it/them to your shopping basket, go to your basket, where you can select the option ‘use a discount code’ before proceeding to pay for your order.
Most of the tickets offered on our website are valid on the day and at the time of your choice, subject to the validity date given on the product description when you make your purchase.
For certain attractions and depending on availability, you must select the day and time of your visit when making your online purchase.
First of all, please check that our email confirmation has not accidentally gone into your spam folder. If it hasn't, please check your customer account and contact your bank to make sure that the transaction has been accepted. If the transaction has been made, please contact our customer service department so that we can check your request.
Many of the tickets offered on our website are sent automatically by email on the day of your purchase, so please check your spam folder. Most tickets can be downloaded at any time in your customer account.
Some services require the assistance of our booking department, in which case it will take between 24 and 72 hours to receive your tickets by email. Products to which this applies: Eiffel Tower, Louvre Museum, Disneyland Paris, Château de Versailles, excursions offered by Pariscityvision.
If you still have not received your tickets after this period of time, please contact our customer service department by filling in our contact form.
You can pick up your order from our reception point SPOT 24:
Spot24: 101 quai Jacques Chirac, Paris 15
(métro 6 : Bir-Hakeim or RER C : Champ-de-Mars - Tour Eiffel )
Gare du Nord : 18 rue de Dunkerque, Paris 10 (near platform 7-9 - international arrivals)
As indicated in our General Terms and Conditions of Sale, tickets are non-refundable and non-exchangeable.
To collect your order, you must present your order email confirmation and proof of identity.
If you do not present your order email confirmation and proof of identity, you may be refused collection of your order.
Your order will be available for you to collect for a period of 2 months starting from the collection date chosen during your online booking. After this time, your order cannot be delivered or reimbursed.
This page gives you the answers to the questions we are most frequently asked. If the answer to your question is not in this section, please contact our customer service department, available from Monday to Sunday from 9am to 6pm, via the contact form.
You pay via a secure server that protects your bank details.
Payments to Office du Tourisme et des Congrès de Paris are secured by our partners BNP PARIBAS and Adyen.
Office du Tourisme et des Congrès de Paris has adopted the SSL encryption process to protect all data relating to personal information and means of payment. In all secure areas where the URL address of parisjetaime.com begins with https:// (where the ‘s’ stands for ‘secure’), information is encrypted and therefore protected before transfer via Internet.
Online purchases can be paid for by credit or debit card. (Visa, MasterCard, AMEX) or by Paypal.
Payments by bank transfer, cheque or administrative order are only accepted for groups, administrations, companies and works councils and not for private individuals. If this applies to you, please contact us at [email protected].
You can buy most of the products available on our website directly from one of our points of sale in Paris.
Yes, you can pay for your order online using your Paypal account. When you complete your booking, you will have the option of choosing one of our different payment methods: credit card or debit card, or Paypal, you will then be re-directed to the PayPal website to finalize your order.
Before validating and paying for your purchase, you will be asked to complete the mandatory fields such as your surname, first name, email address and telephone number. Once you have paid, you will receive an email confirming the creation of your customer account.
Go to the bottom of the page of the website https://parisjetaime.com > rubric ‘customer account’. To connect to your account, enter your email and your password. If you have forgotten your password, click on ‘Forgot password?’ And follow the instructions.
Your customer account allows you to view your order history, personal information, and invoices. You can also download your e-tickets at any time.
Connect to your customer account by clicking on the rubric ‘customer account’, available at the bottom of the website page https://parisjetaime.com. After logging in to your customer account, go to the ‘My details’ section, where you can change your email address, surname, first name, country, telephone number and password. Remember to click on ‘Save’ to save your changes.
Some attractions are time-stamped, so it is essential to select the day and time of your visit when you buy online. Your ticket will be valid only for that date and time.
Other attractions are valid on the day and at the time of your choice for a certain period before the expiry date mentioned on the product information page at the time of purchase and on your ticket.
Most of our partners accept tickets presented on a smartphone. Your ticket will indicate whether or not it must be printed. If it is an e-ticket, it will be indicated ‘Smartphone tickets accepted’.
It all depends on the attraction you have booked. Modification and cancellation conditions are specified on your ticket.
Some attractions cannot be changed or cancelled. Other attractions can be cancelled and/or modified up to 72 hours before the date of the event. If your request is made less than 72 hours before the date of the event, no cancellations or changes will be taken into consideration. All modification and cancellation conditions are specified on your ticket.
Yes, of course. To add to your order, please contact our customer service department by completing the contact form here. Please specify the activity, quantity, and date you wish to book. Our customer service will then send you a payment link to confirm your booking.
Please note that some tickets are neither exchangeable nor refundable. First, we invite you to consult the modification conditions specified on your ticket.
So that our customer service department can study your case, please complete the contact form available here.
First of all, we invite you to read the cancellation conditions specified on your ticket, as well as our general terms and conditions of sale, which are available at all times on our website : https://parisjetaime.com.
All the modification and cancellation conditions are specified on your ticket.
To send your request, please contact our customer service department by completing in the contact form available here.
If one of our partners contacts you to inform you that they will unfortunately be unable to honour your booking, we invite you to contact our customer service department to obtain a refund for your tickets. To contact the customer service department, please complete the contact form available here.
Once the validity date shown on your ticket has expired, your ticket is non-exchangeable and non-refundable.
When an establishment informs us of an exceptional closure on a certain date, our teams do all that they can to notify the customers affected, by email or telephone. If you were not notified, please complete the contact form available here.
The Paris Passlib’ is the official pass of the Paris destination. It is a digital pass with a dedicated app. You can choose from 6 packages (Culture – 2 versions available, Mini, City, Explore, Explore+). The Paris Passlib’ gives you access to a wide choice of attractions: museums, monuments, cruises, guided tours, etc.
You can buy the Paris Passlib’ on the official website of Paris je t’aime – Paris Tourist Office or at our tourist information point in Paris:
Yes, the Paris Passlib’ is 100 % digital! After you have made your purchase online, you will receive a confirmation email with your Paris Passlib’. All you have to do is follow the instructions to download your QR-code and then activate your pass via the app.
No, the Paris Passlib’ is available at a single price. Many establishments offer a reduced rate or free admission for children, students, and senior citizens.
Before booking the Paris Passlib', we recommend that you contact each establishment to check their conditions of access.
No, the Paris Passlib’ is not available at a reduced rate.
Many of the partners included in the Paris Passlib' offer free or reduced rates for jobseekers, teachers and disabled people and their carers.
Before booking the Paris Passlib’, we recommend that you contact each establishment to check their conditions of access.
The Paris Passlib’ has been designed for individuals or small groups (less than 10 persons).
If you are in a group, you must ask for information before your visit and comply with the access and booking conditions. You may be required to pay admission charges applied by certain establishments. If you have any queries or would like to book your visit, please contact our Groups department.
Whichever package you choose, the Paris Passlib’ is valid for several months, and until the date indicated during your online purchase and on your ticket.
So, you can gift it or keep it for several months and then use it whenever you like!
No, the Paris Passlib' is not nominative, so it can be transferred or lent. However, it is not possible to share the Pass at the same time. The Pass can only be associated with one telephone at a time. Please contact us if you change phones.
The Paris Passlib’ gives you access to a wide range of attractions.
Each package offers a varied choice of attractions: guided tours, cruises, tastings, bike, or bus tours ...
Find out about all the attractions available for each package here.
No, the Paris Passlib’ does not include public transport. However, you can complete your pass by booking your public transport tickets in advance online or at our information points in Paris.
Yes! Access to the second floor of the Eiffel Tower is one of the attractions available in some Paris Passlib’ packages. This attraction is available subject to availability on the date and time slot requested. All the information you need to book your slot is available in the app.
Yes! A self-guided tour of the permanent collections of the Louvre Museum is included in some Paris Passlib’ packages. This attraction is accessible subject to the availability of the date and time slot requested. All the information you need to book your slot is available in the app.
It all depends on the attraction you choose.
Some attractions require you to book a date and time slot. You can identify the attractions concerned using the pictogram [ticket] in the application.
There is no additional charge for booking a date and time slot
Depending on the activity chosen, the time slot can be booked by, email, telephone or directly on the partner's website. A confirmation will then be sent to you by email – please keep it and bring it with you on the day of your visit.
To guarantee availability during your stay, we strongly recommend that you book your activities as far in advance as possible.
When you receive your Paris Passlib’, we invite you to take the following steps:
Your pass will be automatically activated when you download it onto the app. It will then remain valid until the expiry date mentioned on the voucher received by email on the day of your purchase.
When can I use the attractions in my Paris Passlib’?
On the day of your choice, before the expiry date indicated on the voucher received on the day of your purchase.
No, you are free to organize the attractions in your Paris Passlib’ as you wish.
Can I top up my Paris Passlib’ with new attractions?
No, the Paris Passlib’ is not rechargeable. As soon as you have used up all your attractions, the pass becomes inactive.
No, the Paris Passlib’ does not entitle you to use the same attraction more than once. Each attraction included in the Paris Passlib' entitles the holder to a single entry.
It is possible to change or cancel certain attractions up to 72 hours before the date of the attraction. Please note that some attractions are non-exchangeable and non-refundable. All modification and cancellation conditions are mentioned for each attraction listed in the app.
Please read them carefully before booking your attraction.
No, once booked the Paris Passlib’ is neither exchangeable nor refundable. The Paris Passlib' is valid for several months and as it is not issued in a specific name, it can be easily lent or gifted to the person of your choice. In case of non-use or partial use of your pass, no amount of any kind whatsoever may be claimed by way of refund or compensation. If you purchased your Paris Passlib’ from the sales point of a partner of Paris je t’aime – Paris Tourist Office, please contact this vendor directly.
The Paris 2024 Olympic and Paralympic Games will take place on the following dates:
The dates of the Opening Ceremonies for the Paris 2024 Olympic and Paralympic Games are as follows:
The dates of the Closing Ceremonies for the Paris 2024 Olympic and Paralympic Games are as follows:
Buy your tickets for the Olympic Games at the official Paris 2024 ticket office.
Buy your tickets for the Paralympic Games on the official Paris 2024 Games ticketing service.
The official calendar of Olympic events is available on the Paris 2024 website. Discover the new and recent disciplines: BMX freestyle, sport climbing, surfing, breaking, 3x3 basketball and skateboarding. The official programme is also available in paper format.
The official calendar of Paralympic events is available on the Paris 2024 website. The official programme is also available in paper format.
For the Paris 2024 Olympic and Paralympic Games, some events can be watched by the public free of charge: marathon, road races, etc. Find out how to take advantage of free Olympic and Paralympic events.
For visitors who don't have a ticket, there are plenty of places where you can watch the events.
Fan zones: fan zones are set up throughout Paris and in other cities. These areas offer giant screens for live coverage of the competitions, as well as a range of entertainment and activities for spectators.
Public areas: giant screens are also being installed in various public places to enable residents and visitors to follow the Games in a friendly atmosphere.
France Télévisions is the official broadcaster. Other international broadcasters such as NBC (USA), BBC (UK) and CBC (Canada) are also offering broadcasts.
Online streaming: The official broadcasters' streaming platforms (for example, France.tv for France Télévisions, NBC Sports for NBC) will allow you to follow the competitions live and in replay.
The International Olympic Committee (IOC) also offers broadcasts via the Olympic Channel application and the olympicchannel.com website.
The official Paris 2024 Games social media accounts (Twitter, Facebook, Instagram) provide live updates, highlights and information about the competitions.
The official Paris 2024 app offers real-time information, results, calendars and the ability to follow the competitions live. Available on Google and on Apple.
The Olympic flame is lit at a traditional ceremony in Olympia, Greece, on 16 April 2024.
After the lighting, the flame ** travels through Greece for about a week** before arriving in France.
The Olympic flame arrives in Marseille on 8 May 2024 for the start of the relay on French soil.
The torch relay will travel across France for around two months, visiting various regions, towns and historical and cultural sites such as the Eiffel Tower, Mont-Saint-Michel, the Côte d'Azur...
The flame arrives in Paris on 14 July 2024 for a 2-day tour of the capital.
The lighting of the Olympic cauldron at the Opening Ceremony of the Paris 2024 Olympic Games takes place on 26 July 2024.
On 25 August 2024, the Paralympic Flame will cross the English Channel to arrive in Lille.
The flame is divided into 12 flames criss-crossing France on 26 August 2024.
The Paralympic flame arrives in Greater Paris on 27 August 2024.
The Paralympic flame arrives in Paris on 28 August 2024, the day of the opening ceremony taking place on the avenue des Champs-Élysées and the place de la Concorde.
To make sure you don't miss any of the Olympic and Paralympic flame routes, check out our article and the Paris 2024 dedicated page.
Paris and the Greater Paris area are home to the majority of stadium and off-stadium competition venues: Eiffel Tower stadium, Roland Garros stadium, the Parc des Princes, the Stade de France, the Le Bourget climbing site....
The start and finish locations for the Paris 2024 Olympic and Paralympic Games marathons and the Marathon pour Tous are as follows:
Women's and men's marathons: start from Paris City Hall and finish on the esplanade des Invalides
Women's and men's marathons: start from Hôtel de Ville de Paris and finish on the esplanade des Invalides
Start from the Hôtel de Ville de Paris and finish on the esplanade des Invalides
These marathons take place along some of Paris's most emblematic itineraries, allowing spectators to follow the races for free along the way.
Men's marathon: Saturday 10 August 2024. Women's marathon: Sunday 11 August 2024.
Women's and men's marathons: Sunday 8 September 2024.
Saturday evening, 10 August 2024
The City of Paris is organising many free events at around thirty celebration sites as part of the "Paris fête les Jeux" festival. Find the list of events on our web app MyParisjetaime
Discover the Cultural Olympiad programme in our article On the road to the Paris 2024 Olympics: the Cultural Olympiad is launched, on our web app MyParisjetaime and on the official website.
13 venues in Greater Paris offering a programme of events around sport and contemporary art.
Other festivities are being organised in Paris and Greater Paris at various celebration sites such as leisure islands, maisons de pays...
Our web app MyParisjetaime is your ideal companion during the Paris 2024 Games. Depending on your geolocation, you will find restaurants, cultural venues, celebration and festivity sites, competition sites, fountains, events in progress...
Various security perimeters will be set up around the competition venues for the duration of the Paris 2024 Olympic and Paralympic Games.
The organisation of the opening ceremony on the Seine, scheduled for 26 July 2024, will have an impact on traffic** from 18 July 2024.
If you wish to go into the security perimeters, and depending on your mode of travel and your situation, you may be asked for a digital pass.
The Ministry of Transport has set up the Anticipating the Games website to help you adapt your road or public transport travel before, during and after the Paris 2024 Olympic and Paralympic Games, thanks to the interactive map, a FAQ...
Public transport will be slightly impacted before, during and slightly after the Paris 2024 Olympic and Paralympic Games: some metro and RER stations are closed until September 2024, the bus network is modified...
A special pass will be available from 20 July to 8 September 2024: the "Paris 2024" transport pass. It is on sale on the official Paris 2024 Public Transport application in its paperless version, on the Île-de-France mobilités website in its physical version (home delivery). It is also on sale on the Paris je t'aime website.
Another original option for getting around Paris: Taxis Paris Seine. This original and gentle means of transport gets you from the Louvre to the Eiffel Tower** (and vice versa) in just 20 minutes. The boats can accommodate up to 6 people. The service does not operate on the day of the opening ceremony, 26 July 2024.
If you're in Paris during the Olympic and Paralympic Games, this is your chance to discover - or rediscover - the capital's culinary specialities**, to meet emblematic chefs who are passionate about sport, and to enjoy atypical food experiences...
Discover our walks around the competition venues for the Paris Games: walk around the Arena Paris Sud, walk around the Arena Bercy, walk around Roland Garros and the Parc des Princes, walk around the Arena Porte de la Chapelle, walk around the Stade de France and the Aquatic Centre, ride around the Eiffel Tower and the Champ-de-Mars, ride around the Grand Palais, ride around the Defence Arena, ride around the Invalides and the Pont Alexandre III, ride around the Concorde,
To coincide with the Paris Olympic and Paralympic Games, ParisLocal - in partnership with the Chambre des Métiers et de l'Artisanat - is bringing together almost 350 craftspeople to welcome the public this summer 2024 and showcase local expertise. Six routes for each district of Paris and the Greater Paris region have also been created for the occasion and are now available to discover!
To get the most out of Paris during the 2024 Olympic and Paralympic Games, it's a good idea to book your activities and tickets in advance: transport passes, guided tours, tickets for museums and exhibitions, cycle tours...
Find other ideas for activities and experiences to enjoy in Paris by consulting our thematic files.
During the Paris Olympics 2024, Le Monde in English provides live coverage of the opening ceremony and daily highlights of its services for English speakers in Paris: restaurants, addresses, practical recommendations and much more. Le Monde in English is joining forces with Paris je t'aime and is offering free access to Le Monde in English for two months to new subscribers
The Opening Ceremony of the Paris 2024 Olympic Games, which takes place on 26 July 2024, takes place on the Seine, starting at 7.30pm. Here are the main details of how the ceremony will unfold.
The ceremony takes place mainly on the Seine, with a route of approximately 6 km from the Pont d'Austerlitz to the Pont d'Iéna. Around 94 boats carry the 205 delegations of athletes.
The route along the Seine is punctuated by shows, artistic performances and cultural presentations highlighting French history and culture. Giant screens** and sound systems are installed all along the Seine to allow spectators to follow the event.
Hundreds of thousands of spectators** are expected along the upper and lower banks of the Seine to attend this unique ceremony free of charge. Special areas have been set aside for the public, giving them the best possible view of the course and the performances.
The highlight of the ceremony is the lighting of the Olympic cauldron, marking the official start of the Paris 2024 Olympic Games.
The Opening Ceremony of the Paris 2024 Paralympic Games promises to be equally spectacular as it also takes place outside the stadium.
The Opening Ceremony is scheduled to take place on 28 August 2024, at around 8pm, between the Avenue des Champs-Élysées and the Place de la Concorde.
It is a people's parade that will start on the Champs-Élysées avenue and finish on the Place de la Concorde. 6,000 athletes from 184 delegations** parade past the public for a unique and festive occasion.
The organisation of the opening ceremony on the Seine, scheduled for 26 July 2024, will impact traffic from 18 July 2024.
To purchase the official products of the Paris 2024 Games - mascots, official collection of the French team, memorabilia of Paris 2024, accessories (pins, tote bag, travel bag, umbrella, make-up kit, bracelet, sunglasses...) - visit one of the 9 official boutiques in Paris and the surrounding area: at the Megastore Paris 2024 on Place Clemenceau (Paris 8e), at the Westfield Forum des Halles shopping centre, at the Westfield Les Quatre Temps shopping centre at La Défense, at the Carrousel du Louvre, at the Châtelet-les-Halles RER station, in the main hall of the Gare du Nord, at the Gare Montparnasse and on the forecourt of the Eiffel Tower.
The Paris je t'aime - Office de tourisme tourist information points also offer some official Paris 2024 products.
Just a stone's throw from the Eiffel Tower, SPOT24 houses - in addition to an exhibition area, a café and a tourist information desk - a large boutique, open every day from 9.30am to 7pm.
SPOT24](https://parisjetaime.com/pro/spot24-paris-je-t-aime-p4044) - 101 quai Jacques Chirac, Paris 15e
Opposite way 6, on the international arrivals level, Paris je t'aime welcomes the public to its tourist information point, open every day from 9am to 5pm. It has a shop selling some official Paris 2024 products.
Paris je t'aime Gare du Nord - 8 rue de Dunkerque - Face à la voie 6, Paris 10e.
In addition to the official Paris 2024 products, Paris je t'aime is offering a range of merchandising products and products embodying the expertise of local Parisian artisans** at its two information points.
If you only intend to use public transport occasionally (less than 4-5 times a day) and only within Paris itself, it's better to opt for the Pass Navigo Easy, loaded with a ‘carnet’ of 10 tickets t+. To book your pass, click here.
If you plan to travel frequently by public transport, and only within Paris, it's a good idea to take a Paris Visite Pass zones 1-3. To book your pass, click here.
Finally, if you want to travel frequently by public transport in Paris and also in the surrounding suburbs (e.g.: to Versailles, Disneyland or to the Paris airports), we invite you to get a Paris Visite Pass zones 1-5.
If you only plan to travel within Paris and its inner suburbs, opt for the Paris Visite Pass zones 1-3.
However, if you want to travel around Paris on a regular basis, but also to parts of the Paris region (e.g. Versailles, Disneyland, Fontainebleau, as far as the Paris airports), it's better to have a Paris Visite Pass zones 1-5.
Can I travel on the Orlyval, OrlyBus and RoissyBus with the Paris Visite Pass?
The Orly and CDG airports are situated in zones 4 and 5, therefore you will not be able to travel to the airports with the Paris Visite Pass zones 1-3.
Only the Paris Visite Pass zones 1-5 gives you access to travel on the Orlyval, Orlybus, Roissybus and RER B.
The t+ ticket allows you to travel on all metro lines, buses (except for the Orlybus, Roissybus and sightseeing buses) and tramways, the Montmartre funicular, and the RER within Paris only (zone 1).
All journeys outside Paris require the purchase of an ‘Origine-Destination’ ticket (Ile-de-France ticket), the price of which is set from station to station.
All Paris transport tickets are issued in physical form. It is therefore not possible to receive them electronically. When you book your tickets on https://parisjetaime.com, you will need to select a collection point to pick up your order.
If your ticket is demagnetized, contact the RATP staff at metro or RER stations, who will replace it free of charge.
Are you looking for accommodation adapted to your specific needs? To help in your search for accommodation MyParisJeTaime Disability is designed to help you find your ideal accommodation for your stay in Paris. Before booking, we remind you to check transport services in the vicinity of your accommodation.
The Paris region offers a wide variety of transport to help you get around, with particular emphasis on accessibility. In Paris and its inner suburbs, you can take advantage of metro line 14, and all bus and tramway lines, which are all fully accessible. If you would like to venture beyond the capital, the RER and Transilien networks connect you to other towns around Paris. Moreover, all of the RER A and B stations are accessible: Public transport in Paris.
Before going out, you can plan your itinerary on the Mobilité Île-de-France website, which enables you to obtain the optimal journey adapted to your specific needs.
If you are in possession of a Disability card, you and the person accompanying you are eligible for a special rate, according to your disability.
Arriving in Paris by car and need to get around the capital with your vehicle? Finding a PRM parking place can be very difficult. You can locate all PRM parking spaces on public roads and in private parking facilities on the map of PRM parking places.
We remind you that to park in these PRM spaces, you must display your CMI or European parking card as well as you HANDI ticket (available on Paris parking meters and applications) if your vehicle is not Handi'stat registered.
If you've received a parking fine and would like to dispute it, find out all the steps to take on How to contest a fine for parking in an adapted parking space (go to How to contest a fine in Paris)
Paris is full of museums, monuments, and other cultural attractions. Not all these places have yet been adapted for disabled visitors. However, you can find out more about adapted museums and monuments in the Paris region in the Culture and Disability section of our website PARISJETAIME. Plus, thanks to MyParisjetaime Disability you will find the cultural attractions adapted to your needs, and close to where you are.
Here are some examples of fully-adapted itineraries (https://parisjetaime.com/article/l-actualite-des-sorties-adaptees-a425) for exploring Paris completely independently. And coming soon: an itinerary around the Olympic venues.
The capital offers a wide range of cultural and leisure attractions and activities. In the run-up to and during the Paris Games, many Olympic-related events will be taking place in and around Paris. Find out What's on? Accessible visits and exhibitions on our website PARISJETAIME. Are you looking for a play or film that is accessible to people with disabilities? Find all the latest accessible events on the website PARISJETAIME.
Looking for a classic restaurant, brasserie, bar, cafe ... adapted to your needs, close to where you are staying or where you are? MyParisjetaime Handicap it helps you find the ideal dining venue.
Paris is the ideal city for shopping. Many of the capital's shopping centres have been designed with accessibility in mind, and include:
Paris’s public toilets are free and accessible. You can find them easily by using the interactive map on our website PARISJETAIME and on MyParisjetaime Disability
Several chemists and private companies offer rental and/or sale of medical equipment such as wheelchairs, walkers, walking sticks. Find these places (list non-exhaustive) in our article on health in Paris (section Rent medical equipment easily) on our website PARISJETAIME.
If your identity papers are lost or stolen, report the loss to the nearest police station, and keep the receipt you receive for future reference.
From 26 July 2024 to 8 September 2024, Paris is hosting the Olympic and Paralympic Games. Competition venues are spread across France, but most of them are in the Paris region. Find the list of all Olympic venues: locations of the Olympic venues. For more info on accessibility at the Olympic and Paralympic Games Paris Paris 2024, please consult the Paris 2024 website
During this major event, temporary shuttles for people with Wheelchair User tickets will be operating throughout the Paris region, linking the major stations to the Olympic venues.
Find all the information - times and booking details - about these Paris 2024 shuttles.
You haven't found the information you're looking for? For any specific questions relating to disability, please contact our Disability Department by email: [email protected] or by telephone: +33 (0) 1 49 52 53 00 (open from Monday to Friday from 9am to 5pm - price of a local call).
