Disabled / Transport

Public transport and disability in Paris and the Île-de-France region

La Rédaction Paris je t'aime - Updated on 9 July 2026

Everything you need to know about getting around Paris and the Paris Region on public transport with a disability

🎯Public transport

📌Accessible buses

63 Paris bus lines are fully accessible. A bus line is considered to be accessible when all vehicles are equipped with a retractable on-board ramp, and when at least 90% of the stops on the line are adapted (raised pavement).

To find out which bus lines or stops are accessible, visit the website IDF Mobilités

NB: routes 40 and 48 are not fully accessible

💡 Did you know?

From 1 March 2026, the Roissybus will no longer run between Opéra and the airport
An alternative will be introduced with the creation of line 9517, connecting the airport directly to Saint-Denis–Pleyel, with a connection to metro line 14
These changes are part of the preparations for the launch of the CDG Express on 28 March 2027, running between Gare de l’Est and the airport. The journey takes 20 minutes, with trains running every 15 minutes from 5am to midnight, every day of the year. A single ticket (full fare) costs around €25. The entire line is accessible to people with reduced mobility and passengers with pushchairs

📌Accessible metro lines

Not all of the Paris metro network is accessible. Only Line 14 is currently fully accessible. It runs from Orly Airport to Saint-Denis - Pleyel, crossing Paris (Bercy, Gare de Lyon, Madeleine, Saint-Ouen, etc.). Line 13 is fitted with platform screen doors at certain stations only (it will be fully equipped as part of its ongoing automation programme).

NB: before your journey, remember to check which lifts are/are not working in the station.

The new stations built to extend existing lines (1, 4, 11, 12) or create new lines (15, 16, 17, 18) are or will be accessible, depending on the progress of the work, with the necessary installations to enable you to be autonomous.

In addition, to ensure the safety of all passengers, especially people with visual impairments, all platforms on all metro lines are secured:

either with platform edge doors (lines 1, 4, 13, 14)
or with platform edge warning strips (all other lines)

If you are hearing impaired or deaf, some metros have visible announcements (1, 2, 3, 5, 9, 13, 14) and audible announcements (1, 2, 3, 4, 5, 9, 13, 14). This equipment is included in all new rolling stock.
All RATP staff are trained and Cap Handeo-certified to provide the best possible support for people with disabilities. Staff have digital tools (tablets) to facilitate interaction with people who are hard of hearing or who speak foreign languages, and magnetic induction loops are available at ticket counters to amplify sound levels.

📌Accessible tramways

The 8 lines of the RATP Tramway network in Paris and the Paris region are fully accessible to everyone. They are also equipped with information terminals showing the waiting time and destination of the next two trams.

📌Accessible RERs and Transiliens

The RER and Transilien network in Paris and the Paris region is shared between two companies:

the RATP: operates a part of lines RER A and B
the SNCF: operates lines H, J, K, L, N, P, R and U

66 per cent of trains are fitted with audio announcement systems and 48 per cent with dynamic visual display systems.
Accessibility and conditions of use may vary slightly from station to station. All RER lines A and B are fully accessible.
All RATP staff (RER A and RER B) are trained and Cap Handeo-certified to provide the best possible support for people with disabilities. Staff have digital tools (tablets) to facilitate interaction with people with hearing impairments or those speaking foreign languages, and there are magnetic induction loops available at ticket counters to amplify the sound.

📌More information

on IDF mobilités / Accessibility
on the RATP Accessibility page and the Bonjour RATP app (select ‘Reduced mobility’ then ‘Mode of transport’ to find routes accessible to people with reduced mobility)
If an RATP station, you can contact an agent directly, using the easily accessible and easily identifiable call points and interphones located on all station platforms and near control lines
Contact RATP: 3424 (From 7am to 9pm from Monday to Friday and from 9am to 5pm Saturday, Sunday and public holidays)
If an SNCF station, you must book assistance via the Assist'enGare platform at least 24 hours before your journey. By telephone in France by dialling 32 12 every day between 8am and 8pm (no surcharge, regardless of operator, including mobile phones) or from abroad by dialling +33 (0) 9 72 72 00 92 every day between 8am and 8pm (price of a local call), or by booking form

🎯Fares

For detailed information on fares for people with disabilities and their companions on public transport, please visit the dedicated page on the Île-de-France Mobilités website.

View all titles and prices

🎯The Paris je t’aime App Handicap

To plan your route, you can use our web application to find the most efficient means of transport suited to your needs.

The Paris je t’aime app Handicap

❓Frequently asked questions

Where and when is payment by bank card available on the Île-de-France network?

The roll-out of bank card validation is taking place gradually across Île-de-France. At present, you can already use your card or smartphone on board most of the region’s buses, as well as on the Montmartre funicular. The next phase involves equipping the metro and RER lines most frequently used by visitors (notably lines 1, 4 and 14) by the end of 2027, before the system is rolled out across the entire transport network by 2030. Convenient for emergencies, this system allows up to five simultaneous validations on the same card, but does not take connections into account and results in an additional charge (ranging from €0.50 to €0.80 depending on the mode of transport).