1. What do the MyParisjetaime handicap filters relate to?
Only the main service is considered to be accessible, i.e. the customer route to the room in the case of accommodation, access to conference rooms in the case of convention venues, and self-guided tour in the case of cultural venues.
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Additional services such as the various food services (bar, restaurant, breakfast room, kitchenette in the room), meeting rooms, gym, spa, and swimming pool are not taken into account in the filter. To check the accessibility of these services, we invite you to consult the accessibility guide found on the page of each establishment.
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2. What disabilities are covered by MyParisjetaime handicap?
Six filters relate to motor disability
Two filters relate to visual impairment
Two filters relate to hearing impairment
One filter relates to mental disability
3. What criteria are taken into account in the MyParisjetaime handicap filters?
The filter ‘Accessible by manual wheelchair’
This criteria is valid if:
- An adapted car park is available less than 100 m from the establishment
- The external pathway has no steep slopes
- The entrance to the establishment is on one level or is compensated; if it is compensated, the establishment provides a call device
- The establishment does not have an entrance with a revolving door unless it has a secondary entrance
- The width of the narrowest door is greater than or equal to 77 cm
- The width of the narrowest corridor is greater than or equal to 90 cm
- At the very least, the establishment's staff have been made aware of the issue
- The reception desk has a recessed section, and the desktop is between 65 and 85 cm high
- The reception toilets have a turning area and a horizontal, angled, or double transfer bar
- The washbasin in the reception toilet is located at a maximum height of 85 cm and has a recessed part.
In the case of accommodation:
- The establishment offers a luggage storage facility
- At least one side of the bed is at least 90 cm wide
- The shower is at ground level, Italian style, or fitted with an extra-flat base. It has both a grab rail and a shower seat.
- The toilet in the room, or at least the toilet in the reception area, has a turning area and a horizontal, angled, or double transfer bar.
- The washbasin in the room, or at least the toilet in the reception area, is located at a maximum height of 85 cm and has a recessed part.
The filter ‘Accessible by manual wheelchair with assistance’
This criterion is validated if:
- Adapted parking is available within 250m of the establishment.
- The entrance to the establishment is on the same level or compensated.
- The establishment does not have an entrance with a revolving door, unless it has a secondary entrance.
- The width of the narrowest door is greater than or equal to 77 cm.
- The width of the narrowest corridor is greater than or equal to 90 cm.
- At the very least, the establishment's staff have been made aware of this.
- Reception toilets have a rotation area and a horizontal, angled or double transfer bar.
In the case of accommodation:
- At least one side of the bed is at least 90 cm wide.
- The shower is on the same level, Italian style or fitted with an extra-flat shower tray. It has both a grab rail and a shower seat.
- The toilet in the room, or at least the toilet in the reception area, has a turning area and a horizontal, angled or double transfer bar.
The filter "Accessible by electric wheelchair"
This criterion is validated if:
- Adapted parking is available within 250m of the establishment.
- The entrance to the establishment is on the same level or compensated; if it is compensated, the establishment has a call device.
- The establishment does not have an entrance with a revolving door unless it has a secondary entrance.
- The width of the narrowest door is greater than or equal to 77 cm.
- The width of the narrowest corridor is greater than or equal to 90 cm.
- At a minimum, the establishment's staff have been made aware of the issue.
- The reception desk has a recessed section and the tray is placed at a height of between 65 and 85 cm.
- The reception toilet has a rotation area and a horizontal, angled or double transfer bar.
- The washbasin in the reception toilet is located at a maximum height of 85 cm and has a recessed part.
In the case of accommodation:
- The establishment offers a luggage storage system.
- The establishment allows medical equipment to be delivered.
- At least one side of the bed has a width of 90 cm or more.
- The shower is on the same level as the bed, with a walk-in shower or an extra-flat shower tray. It has both a grab rail and a shower seat.
- The toilet in the room, or at least the toilet in the reception area, has a turning area and a horizontal, angled or double transfer bar.
- The washbasin in the room, or at least the toilet in the reception area, is located at a maximum height of 85 cm and has a recessed part.
The filter "Accessible by electric wheelchair with assistance"
This criterion is validated if:
- An adapted car park is available within 250m of the establishment or a drop-off point allows customers to reach the establishment easily.
- The entrance to the establishment is on the same level or compensated.
- The establishment does not have an entrance with a revolving door unless it has a secondary entrance.
- The width of the narrowest door is greater than or equal to 77 cm.
- The width of the narrowest corridor is greater than or equal to 90 cm.
- At a minimum, staff at the establishment have been made aware of this issue.
- Reception toilets have a rotation area and a horizontal, angled or double transfer bar.
In the case of accommodation:
- At least one side of the bed is at least 90 cm wide.
- The shower is on the same level, Italian style or fitted with an extra-flat shower tray. It has both a grab rail and a shower seat.
- The toilet in the room, or at least the toilet in the reception area, has a turning area and a horizontal, angled or double transfer bar.
The "Other motor disability" filter
This criterion is validated if:
- Adapted parking is available within 100m of the establishment.
- The entrance to the establishment is on the same level or compensated; if it is compensated, the establishment has a call device.
- The establishment does not have an entrance with a revolving door unless it has a secondary entrance.
- At the very least, the establishment's staff have been made aware of the issue.
- The reception desk has a recessed section and the tray is placed at a height of between 65 and 85 cm.
- Reception toilets have a vertical, horizontal, oblique, angled or double grab bar.
- The lift is equipped with a grab bar.
In the case of accommodation:
- The shower is at ground level, Italian style or fitted with an extra-flat tray. It has either a grab bar or a shower seat.
- The toilet in the room, or at least the toilet in the reception area, has a grab bar that can be vertical, horizontal, oblique, angled or double.
The filter "Other motor disability with assistance"
This criterion is validated if:
- An adapted car park is available less than 250m from the establishment or a drop-off point allows customers to reach the establishment easily.
- The entrance to the establishment is on the same level or compensated.
- The establishment does not have an entrance with a revolving door unless it has a secondary entrance.
- The staff of the establishment have at least been made aware of the issue.
- The reception counter has a recessed section and the tray is placed at a height of between 65 and 85 cm.
- Reception toilets have a vertical, horizontal, oblique, angled or double grab bar.
- The lift is equipped with a grab bar.
In the case of accommodation:
- The shower is at ground level, Italian style or fitted with an extra-flat tray. It has either a grab bar or a shower seat.
- The toilet in the room, or at least the toilet in the reception area, has a grab bar that can be vertical, horizontal, oblique, angled or double.
The filter ‘Partially sighted’
This criterion is validated if:
- The establishment's staff are at least made aware of this criterion.
- Doors and glass walls are secured
A minimum of 10 of the following 16 criteria are present:
- Pedometer strips
- Handrails
- Contrasting stair nosings
- Adapted lift with audible announcement
- Adapted lift with large print buttons
- Adapted lift with raised buttons
- Legible signage
- Easy-to-understand signage
- Plan with contrasting colours
- Trained staff
- Telephone with large buttons and large characters
- Towels in contrasting colours
- Additional torch
- Torch
- Contrasting furniture
- Possibility of controlling light intensity using a dimmer switch
The filter "Blind"
This criterion is validated if:
- The establishment's staff have at least been made aware of this criterion.
- The establishment does not have an entrance with a revolving door.
- Pets are allowed
At least 4 of the following 6 criteria are present:
- Podotactile strips
- Adapted lift with audible announcement
- Adapted lift with Braille buttons
- Adapted lift with raised buttons
- Trained staff
- Telephone with large buttons and large characters
The filter ‘Partially deaf’
This criterion is validated if:
- At the very least, the establishment's staff are made aware of this criterion.
A minimum of 9 of the following 14 criteria are met:
- Booking by email
- Uniform signage
- Legible signage
- Easy-to-understand signage
- Signage using pictograms
- Simplified map
- Trained staff
- Adapted lift with visual announcement
- Toilets with flashing lights
- Accessible ticket office with magnetic induction loop
- Adapted lift with magnetic induction loop
- Rooms with flashing lights
- Telephone with amplified sound
- TV headphones
The filter "Deaf"
This criterion is validated if:
- The establishment's staff have at least been made aware of this criterion.
A minimum of 8 of the following 13 criteria are present:
- Reservation by email
- Uniform signage
- Legible signage
- Easy-to-understand signage
- Signage using pictograms
- Simplified map
- Trained staff
- Staff who speak French sign language
- Adapted lift with visual announcement
- Toilets with flashing lights
- Rooms with flashing lights
- Vibrating alarm clock
- Lighting device
The filter "Mental disability"
This criterion is validated if:
- The establishment's staff have at least been made aware of this criterion.
- The establishment does not have an entrance with a revolving door.
At least 6 of the following 10 criteria are present:
- Monitored entrance
- Uniform signage
- Legible signage
- Easy-to-understand signage
- Signage using pictograms
- Simplified map
- Pets are allowed
- Trained staff
- Number of communicating rooms> 0
- Games for children
4. What other information is available on MyParisjetaime handicap?
In addition to the audits carried out by Paris je t’aime, MyParisjetaime handicap draws on the data of the State mark Tourisme & Handicap for the following disabilities: motor disability, visual impairment, hearing impairment, mental disability.
When an establishment has been awarded the Tourism & Handicap label for one or more disabilities, information on facilities relating to disability is available on the establishment's fact sheet.
