Whether you’re coming to Paris for pleasure or business, by yourself, with your family or with a group, we’re happy to assist you to plan your trip!
🎯Tourist information:
📌 Official Tourism Concierge Paris je t’aime
For any tourist information requests, our Official Tourism Concierge Paris je t’aime and its team of experts are on hand to assist you:
| Contact channel |
Contact details |
Opening hours and availability |
| Telephone Advisor |
+33 (0) 1 49 52 42 81 |
Monday to Friday, 9am to 6pm |
| WhatsApp |
+33 (0) 7 63 47 35 55 |
Monday to Friday, 9am to 6pm (closed at weekends) |
| Tourist Information Email |
[email protected] |
Response within 24 hours on weekdays (closed at weekends) |
| Ticket Office (bookings, e-tickets, refunds) |
[email protected] |
— |
| Artificial Intelligence Assistant |
+33 (0) 1 49 52 42 81 |
24 hours a day, 7 days a week |
📌 Official Tourist Information Points
Our official tourist information points welcome you throughout the region:
- Musée d'Orsay kiosk - Paris je t'aime: 2 rue de la Légion d'Honneur, Paris 7th district - Metro: Assemblée Nationale and Solférino (line 12) - RER: Musée d'Orsay (line C). Tourist map of Paris available free of charge in French or English
- Trocadéro kiosk - Paris je t'aime: 120 avenue Kléber, Paris 16th district - Metro: Trocadéro (lines 6 and 9)
- Rivoli kiosk- Paris je t'aime : 104 de Rivoli, Paris 1st district- Metro: Châtelet (lines 1, 7, 9, 11 and 14) - RER: Châtelet-les-Halles (lines A, B and D). Tourist map of Paris available free of charge in French or English
- Beaubourg Kiosk - Paris je t'aime : 38 rue Rambuteau, Paris 4th district - Metro: Rambuteau (line 11). Tourist map of Paris available free of charge in French or English
- The full list of our official tourist information points can be found on our dedicated page
🎯Your frequently asked questions:
📌 Can I receive documentation by post (maps, guides, etc.)?
As part of our environmental approach, we no longer send out documentation and invite you to consult articles, practical addresses, ideas and inspirations directly on our website and on our Paris je t'aime App available on the App Store and on Google Play. However, it is possible to get a free Paris map-guide (in French or English) from one of the following partner kiosks:
- Rivoli kiosk, located between the Louvre Museum and Paris City Hall at 104, rue de Rivoli in the 1st arrondissement. Châtelet metro station on lines 1, 7, 9, 11 and 14 or Châtelet-les-Halles RER station on line A
- Musée d'Orsay kiosk, opposite the musée d'Orsay at 2 place de la Légion d'Honneur in the 7th arrondissement. Assemblée Nationale metro station on line 12 or Musée d'Orsay RER station on line C
- Beaubourg Kiosk, located right next to the Pompidou Centre at 38 rue Rambuteau, in the 4th arrondissement. Rambuteau metro station on line 11
- Tourist Information Point - Forum des Halles, located in the Wesfield Forum des Halles shopping centre at 101 rue Berger (level -3), in the 1st arrondissement. Open every day from 10am to 8:30pm. Châtelet metro station (lines 1, 7, 9, 11 and 14). Châtelet-les-Halles RER station (lines A, B and D)
- Reception of the Carrousel du Louvre, located under the Louvre Museum at 99 rue de Rivoli, in the 1st arrondissement. Open every day except Tuesday, from 11am to 7pm. Metro station: Palais-Royal Musée du Louvre (lines 1 and 7)
📌 How do I book my must-see tours and activities?
All the tickets you need for your stay in Paris can be found and booked on our online ticketing in total security.
📌 How to apply (recruitment, internship application, etc.) for Paris je t'aime?
You can send your application directly to [email protected].
📌 I'm a journalist, how do I contact Paris je t'aime?
You can contact [email protected] directly. In addition, our media space is designed specifically for journalists.
📌 I have a disability, where can I find specific information?
You can check out our guide Visiting Paris with a disability, which provides practical advice on topics such as: discounted transport fares and cultural sites, public transport accessibility, latest accessibility news, as well as information on accessible accommodations and accessible restaurants... If you haven't found the answer to your question, you can contact our Official Tourism Concierge Paris je t’aime.
🎯Right now:
- Find out what to do in Paris right now, this week and this weekend on our dedicated Right Now page
- Find out what to do in Paris month by month in our dedicated section What to do in Paris
- Discover our calendars of exhibitions, shows, parties and festivals, sport and family activities in our dedicated guide Events in Paris
🎯FAQ Paris je t'aime:
We also invite you to visit our Frequently Asked Questions section (FAQ) where you’ll find practical advices and answers to your questions.
🎯Contact form:
You didn’t find the answer to your question or you have another request? Please do not hesitate to contact the department concerned by filling the contact form below. We’ll do our best to get back to you as soon as possible.
