Whether you’re coming to Paris for pleasure or business, by yourself, with your family or with a group, we’re happy to assist you to plan your trip!
As part of our environmental approach, we no longer send out documentation and invite you to consult articles, practical addresses, ideas and inspirations directly on our website and our web app MyParisjetaime. However, it is possible to get a free Paris map-guide (in French or English) from one of the following partner kiosks:
All the tickets you need for your stay in Paris can be found and booked on our online ticketing in total security.
You can send your application directly to [email protected].
You can contact [email protected] directly. In addition, our media space is designed specifically for journalists.
You can check out our guide Visiting Paris with a disability, which provides practical advice on topics such as: discounted transport fares and cultural sites, public transport accessibility, latest accessibility news, as well as information on accessible accommodations and accessible restaurants... If you haven't found the answer to your question, you can contact our Official Tourism Concierge Paris je t’aime.
Notre-Dame de Paris Cathedral can be visited free of charge. You can reserve a time slot the day before, the day before and the day of your visit on the cathedral website and on the application available on Google Play and on the App Store.
It is possible to access Notre-Dame cathedral without booking a time slot by joining the queue on the cathedral forecourt. The cathedral is open from Monday to Friday from 7.50am to 7pm (Thursdays until 10pm) and on weekends from 8.15am to 7.30pm. Last admission: 30 minutes before closing time.
Group visits are possible from 9 June 2025 by prior arrangement. They are only open to groups of 25 people maximum (including the guide) accompanied by a guide holding a professional card. Reservations are expected to open from March 2025. Speaking is not permitted before 9 June 2025.
Suitcases are not permitted in the cathedral.
The cathedral of Notre Dame de Paris is fully accessible to visitors with disabilities. Priority access is provided, and admission to the treasure is free on presentation of a proof of entitlement.
We also invite you to visit our Frequently Asked Questions section (FAQ) where you’ll find practical advices and answers to your questions.
For all tourist information requests, our Official Tourism Concierge Paris je t’aime is available by telephone on +33 (0) 1 49 52 42 81 from Monday to Friday from 10am to 5pm, via its instant messaging service and by email at [email protected] every day from 10am to 5pm, except Easter Monday.
Our official tourist information points welcome you throughout the region:
In case of order modification/cancellation, questions related to a booking, our Customer Service, expert of the destination based in Paris is available by email at [email protected]. Please state your order number, your name and the planned date of visit.
You didn’t find the answer to your question or you have another request? Please do not hesitate to contact the department concerned by filling the contact form below. We’ll do our best to get back to you as soon as possible.
