Contact us

Whether you’re coming to Paris for pleasure or business, by yourself, with your family or with a group, we’re happy to assist you to plan your trip to Paris!

For all tourist information requests, our Official Tourism Concierge Paris je t’aime is available every day from 9am to 6pm by telephone on +33 (0) 1 49 52 42 81, via its instant messaging service and by email at [email protected].

Our official tourist information points welcome you throughout the region:

All the tickets you need for your stay in Paris can be found and booked on our online ticketing. If you have any questions about an order you have already placed, our customer service team can be contacted by email at [email protected]

We also invite you to visit our Frequently Asked Questions section (FAQ) where you’ll find practical advices and answers to your questions.

You didn’t find the answer to your question or you have another request?Please do not hesitate to contact the department concerned by filling the contact form below. We’ll do our best to get back to you as soon as possible.