Paris je t'aime - Office de tourisme (Paris je t'aime), an association governed by the law of 1 July 1901 and listed on the INSEE register of companies and establishments under number 775671373 00212, whose registered office is located at 76 rue Beaubourg 75003 Paris, operates the "OFFICIAL PARIS CITY PASS" Application, hereinafter referred to as the "Application" or "Service".
Paris je t'aime is listed on the register of travel and holiday operators under number IM075120115. Paris je t'aime has subscribed to a financial guarantee with APST, 15 Avenue Carnot, 75017 Paris Cedex, France, as well as insurance under the conditions provided for by the French Tourism Code, with Allianz I.A.R.D (1 cours Michelet, CS 30051, 92076 Paris La Défense Cedex).
These General Terms of Use, described below and referred to in this document as the "Terms of Use", govern the relationship between Paris je t'aime and the Users, hereinafter referred to as the "Customer" or the "Users" of the Application, and apply without restriction or reservation to any use or download of the Application.
The Customer is required to accept these Terms of Use for any download and for any use of the Application by ticking the box "I have read and accepted the General Terms of Use". These Terms of Use are accessible at any time in the Application under the heading "Terms of Use" which is located in the MY PASSES tab and settings and will prevail, if necessary, over any other version or any other contradictory document.
Paris je t'aime may modify these Terms of Use at any time as it sees fit, without prior notice and without any requirement to inform the Users in advance. Users will be informed of any modification to these Terms of Use by the publication of the updated Terms of Use. The modified Terms of Use will take effect as of their publication. Continued use of the Service following this publication will constitute acceptance of the new version of these Terms of Use.
The Application is hosted by OTIPASS, located at 80 rue du château, 26740 Montboucher-sur-Jabron.
Users are advised to read these Terms of Use very carefully and to consult the updates regularly, in the "Terms of Use" tab of the Application or on the "Legal information and personal data" section of the website https://www.parisjetaime.com/.
In the event that a User does not accept these Terms of Use or refuses to comply with them, they will not be able to use the Application. By registering, the Customer confirms that they have read these Terms of Use and agrees to be bound by them without reservation. In the absence of proof to the contrary, the data recorded in the Application's IT system constitutes proof of all transactions entered into with the Users.
The OFFICIAL PARIS CITY PASS is Paris's official pass. It is available online at PARISJETAIME, at all the Welcome Centres of the Paris Convention and Visitors Bureau and at the sales outlets of Paris je t'aime's partners. The online purchase process is entirely secure.
Your OFFICIAL PARIS CITY PASS is delivered in 2-D barcode digital format accessible from a dedicated mobile app. The list of available sites and activities depends on which OFFICIAL PARIS CITY PASS option is purchased. The OFFICIAL PARIS CITY PASS gives you one-time access to a certain number of sites or activities.
The OFFICIAL PARIS CITY PASS Application can be downloaded from mobile app stores (such as Google Play or the App Store) using the technologies available. The Customer must have a smartphone and Internet access to be able to use the Service.
The OFFICIAL PARIS CITY PASS is reserved for individual customers. Any OFFICIAL PARIS CITY PASS purchased, regardless of the option chosen, offers its holder – free or time and date stamped – access to partner tourist sites, on presentation of the barcode associated with the pass purchased or the e-ticket issued by the partner when the booking of a time slot is made directly on their website. None of the items supplied can be resold separately.
Customer service/disputes/complaints: the OFFICIAL PARIS CITY PASS holder is considered solely responsible in the event of theft or loss and cannot claim any exchange, replacement or refund. In the event of a problem with the OFFICIAL PARIS CITY PASS, the holder is invited to contact Paris je t'aime via the contact form.
The OFFICIAL PARIS CITY PASS Application is free to download and use. The Application downloaded free of charge allows access to all the services offered as described in Article 3 of this document.
The Customer confirms that they have the skills and technical means necessary to download and use the Application, and understands that they bear the cost of any equipment used. The Customer undertakes to provide accurate information when registering to access the Service. The Customer undertakes to make appropriate and lawful use of the Service and its content, in accordance with the legislation in force and these Terms of Use. Legal action may be taken against Users who use the Service for purposes prohibited by law and/or contrary to these Terms of Use. In the event of legal proceedings being taken against Users, any data by which they can be identified may be provided to the competent authorities.
Paris je t'aime cannot be held responsible for any direct or indirect loss, of any nature whatsoever, caused by the misuse or illegal or illicit use of the Service by a User.
Paris je t'aime undertakes to provide a Service that complies with these Terms of Use. It reserves the right to modify any information or content appearing in the Application, at any time and without prior notice, for the purposes of updating the Application, correcting errors or inaccuracies, or as it deems appropriate, without this giving rise to any right to compensation for Users.
In the event of a breach of these Terms of Use or of the laws and regulations in force, in particular in the event of a breach by a User whose behaviour could compromise or risk compromising the proper functioning of the Service, adversely affect the rights of third parties or the reputation of the Service, Paris je t'aime reserves the right to unilaterally suspend and/or terminate the performance of these Terms of Use and to block and/or remove the Customer's access to all or part of the Service.
At any time, Paris je t'aime may modify or temporarily or permanently interrupt access to the Service, without informing the Users in advance. Paris je t'aime is not responsible for interruptions and the consequences that may result for the Customer. Paris je t'aime will not be responsible for the inadequate functioning of the Service if this is caused by maintenance operations, incidents, or problems related to its capacity to support the systems essential to the use of the Service.
The Customer remains solely responsible for any use that may be made of their user name and password, and for the confidentiality of these. Paris je t'aime may not under any circumstances be held responsible for any loss, theft or damage resulting from fraudulent use of Users' login details.
When the User downloads the free Application, they subscribe to these Terms of Use for an indefinite period, beginning when the Terms are accepted.
Any User may unsubscribe at any time by deleting the Application.
Paris je t'aime remains the sole owner of the structure and content of the Application (photographs, logos, images, sound recordings, videos, graphics, texts, websites, illustrations, databases, software, codes and other material and visual elements), which are protected by intellectual property law. These Terms of Use do not transfer any kind of intellectual property rights for the elements belonging to Paris je t'aime and/or its partners to the Customer. Users undertake to respect these rights and refrain, in particular, from distributing the structure and content of the Application, publishing them, transmitting them, transferring them to a third party, using them for commercial purposes, reproducing them, copying them or modifying them without the express authorization of Paris je t'aime.
Paris je t'aime does not collect any personal data via the Application in the provision of its services.
In order to improve the Service in terms of system performance and usability, as well as to provide useful information on products and services, information may be automatically collected from the computers or terminals used and stored in the log files. The cookies do not keep track of any personal information about a User, and identifiable data will never be recorded. If the Customer does not wish to use cookies, they must configure the settings to delete them.
By using our Service, the Customer agrees to receive such cookies on their device.
The presence of hypertext links to other sites does not constitute a guarantee as to the quality of the content or the proper functioning of such sites. Paris je t'aime cannot be held responsible for their content. The Customer must exercise the usual precautions when using this information.
Prior agreement is required to create a hypertext link to Paris je t'aime's Website or the Application. To send a request, please use the contact form. If a hypertext link to the Paris je t'aime website is created without prior agreement, Paris je t'aime reserves the right to require the withdrawal of the said hypertext link pointing to its website at any time.
The conclusion, interpretation and validity of these Terms of Use and all contracts arising from them are subject to current French law and regulations, whatever the nationality of the User, without depriving the latter of the protection afforded by the mandatory rules of their country of residence. If the parties are unable to settle the dispute amicably between themselves, it will be brought before the competent French courts.
Should any of the clauses of these Terms of Use be null or unperformable, and if the balance of the contract is not fundamentally altered, only the clause concerned will be affected and the Terms of Use will remain in force. The Customer undertakes to carefully read the content of this document, which includes the General Terms of Use of the Service, and expressly accepts, without reservation, all the rules and obligations set out in it.
