Musée d'Orsay

Internationally renowned for its rich collection of Impressionist art, the Musée d'Orsay also displays all Western artistic creation from 1848 to 1914. Its collections represent all expressive forms, from painting to architecture, as well as sculpture, the decorative arts and photography. You're sure to be dazzled by the beauty of the place: a train station that looks like a palace, inaugurated for the 1900 Universal Exposition.

At the end of 2011, the museum reopened all of its entirely renovated spaces as well as some new rooms: an additional 400 m² for the Pavillon Amont, Post-Impressionist artists at the heart of the museum, the redesign of the Impressionists gallery, a new temporary exhibition space, plus a new 'aquatic' decor for the Café des Hauteurs, designed by Brazilian designers, the Campana Brothers.

Priority no-wait access via Entrance C.

Physical disability:
- Reserved parking spaces near the museum are listed in the accessibility section of the Musée d'Orsay website
- Entire museum is accessible
- Auditorium adapted to welcome 3 wheelchair users
- Revolving doors: a panel can be opened to accommodate a wheelchair
- Maximum 5 wheelchairs per group; groups of over 10 wheelchair users can visit on Mondays when the museum is closed
- Wheelchairs and folding chairs available for visitors cannot stand for long periods

Visual impairment:
- Guide dogs and service dogs permitted within permanent collections and temporary exhibitions
- Tactile and audiodescription tours
- Documents for temporary exhibitions in large font
- Audioguides with audiodescription available for permanent collections (soundtracks available on the musuem website)
- No elements to help with navigation
- Tool available for the Gustave Courbet Painting Studio: images in relief, tactile items
- Lifts are currently being progressively replaced
- The coating of Lift D is highly reflective and may be uncomfortable for vistors with high photosensitivity

Hearing impairment:
- Magnetic induction loop at the information desk at the museum entrance (except Seine entrance) and in the auditorium
- Videoguides and iPhone app in French Sign Language
- Neckband available for audioguides
- Tool available for the Gustave Courbet Painting Studio: information in 3 languages (French, English, Italian), magnetic induction loop
- Part of the toilets equipped with visual alarms
- Musuem staff trained in French Sign Language

Mental disability:
- To make collections more accessible to visitors with mental disabilities, the Musée d'Orsay has chosen to involve people with mental disabilities in the creation of easy-to-read documents to accompany exhibitions:
¤ easy-to-read and -understand information booklet
¤ easy-to-read and -understand visit booklet about 'Paris in the 19th century'
- Specific visits on request


Accessible toilets:
- The museum has accessible toilets on level -2, -1, 0, 1 & 6
- Level -2 (auditorium level):
¤ grab rail is positioned in front of the toilet
¤ sink is in the way of surrounding navigation space
- Level -1:
¤ toilets located near the museum entrance are adapted
¤ in the toilets near the Seine entrance, drop down grab rail facing the toilet is in the way of surrounding navigation space
¤ no diagonal grab rail
¤ horizontal bar is long and well-positioned
¤ in the toilets on the Rue de Lille side, a wall-mounted bin takes up some of the surrounding navigation space
¤ sink with 83 cm space underneath, sink height 93 cm
- Level 0:
¤ toilet opposite Lift D is adapted but narrow and difficult to access
- Level 1:
¤ control stick in surrounding navigation space, very close to the toilet
¤ sink with 71 cm space underneath, sink height 89 cm
- Level 6:
¤ sliding door difficult to grab
¤ 43 cm space between the toilet and the sink just in front

More information at https://www.musee-orsay.fr/en/espace-particuliers/private-individuals/disabled-visitors/welcome.html?cHash=1030a57d48
Information and general: +33 (0)1 40 49 48 14

Site tested and approved by 'Paris en Fauteuil Roulant' ('Paris by Wheelchair'): https://www.facebook.com/parisenfauteuilroulant/

Paris for people with disabilities