Office du Tourisme et des Congrès de Paris - Bureau Hôtel de Ville

The Paris Tourist Office was created in 1971, at the joint initiative of the Paris City Council and the Chamber of Commerce and Industry of Paris. It carries out three essential missions: it welcomes visitors, provides information about Paris and promotes the Paris destination. In order to do this, the Tourist Office offers visitors 2 reception points, open all year round, with efficient multilingual staff and self-service documentation on Paris (free maps and guidebooks), the essential tickets for a stay in Paris: Paris Passlib', transport, Paris Museum Pass, Louvre, Disneyland, Versailles, cruises on the Seine ...
Closed on the 25th of December..

Official online store: https://parisjetaime.com/eng/tickets

Monday to Sunday from 10am to 6pm (last entry at 5.50pm). The half-price theatre ticket booth is open from Tuesday to Saturday from 12.30pm to 5.30pm and on Sunday from 12.30pm to 3.45pm.

Physical disability :
- Access thanks to a lifting device.
- Door with automatic opening.
- Reception counter with lowered part.
- Display of specific brochures at the right height,
- Rest seats. (For the reception of meetings, sanitary adapted to the ground floor, access to the meeting rooms by elevator and with wide circulation.)

Visual disability:
- Tactile map for visually impaired and blind people.
- Absence of obstacles at face height.
- Staff present to guide people.
- Audible announcement.

Hearing disability:
- Reception counter equipped with a magnetic induction loop for the hearing impaired.

Mental disability:
- Sensitive reception staff.
- Signage associated with simple pictograms at the level of brochure displays.

Paris for people with disabilities

Useful information