Let's stay connected: before your trip and once you're there, log on to our Paris je t’aime App to find all the practical information, activities and diary of Parisian life. A disabled version is also available.
Our official Paris je t'aime conciergerie is at your disposal for any tourist information you may require. Contact us 7 days a week from 10am to 5pm, including public holidays:
In collaboration with kiosks in Paris, the metropolitan area and JCDecaux, Paris je t'aime is rolling out a network of tourist information points. Some thirty kiosk staff, true ambassadors of the destination, are on hand to welcome you.
Each kiosk is easily identifiable thanks to a design in the colours of Paris je t'aime and a QR code for quick access to the Paris je t’aime App, like the kiosks near the Musée d'Orsay and the Trocadéro.
For more information, our FAQ is there to help you.
In Paris, as in France, the European emergency number is 112. For situations such as accidents or serious medical conditions, dial 15 (SAMU) or 18 (Paris Fire Brigade). These numbers are accessible free of charge from a landline or mobile phone. Pharmacies, recognisable by their illuminated green crosses, are generally open from 8am to 8pm, and some remain on call on Sundays or late at night. Hospitals in Paris provide a 24/7 service.
Numerous foreign embassies and consulates provide assistance to their nationals. Some formalities require a visit to their premises. Depending on the embassy, consult the information on their website or contact them by telephone.
Read our tips for enjoying Paris safely
The 400 sanisettes designed by Patrick Jouin are mostly open from 6am to 10pm, except on the main roads where 150 of them are open 24 hours a day. Free of charge since 2006, the 400 sanisettes in Paris are spread throughout the capital's districts.
Discover the map of public toilets in Paris :
Our partner ICI TOILETTES has an application - available on the App Store and Google Play - that lets you find free toilets based on your geolocation!
