Wherever possible, choose bank cashpoints protected by a door which limits access to one person at a time. Keep a note of the numbers of your traveller’s cheques and credit cards separately. Hotels and apartments often provide safe boxes, either in the room or at reception - use them!
If you are the victim of an assault or an infraction, day or night, go to any police station; they will take down the information concerning your complaint.
If you have been assaulted, a telephone alert is made from the “arrondissement” operations coordination bureau so that all personnel present in the designated area are informed immediately as to the suspect(s).
An inquiry is conducted through evidence gathered from witnesses and is studied together with similar facts in other incidents.
If you have been robbed, you are taken to the SARIJ (the service responsible for reception, research and judicial investigation) for the “arrondissement”; the civil servant who receives you will immediately prepare the report on the spot. Identification of the perpetrator owing to an automated fingerprint file is made possible in the event of traces left of imprints.
Although the police force are highly-effective in making Paris a safe place, tourists may evertheless be a target for pickpockets and crooks in the city’s streets.This booklet gives some important advice to follow in order to avoid such malicious acts and indicates what to do to lodge a complaint.
Download the guide ‘Paris keeping safe in the city’
The operations coordination bureau circulates the information within the service’s operational units.
The personnel present orient their rounds and patrols in the designated area of the events having taken place, such that from the next day those responsible for the investigations conduct an inquiry in the neighbourhood in the same time frame as the break-in.
In any event you will be informed as to the follow-up to your complaint, by telephone, by mail or directly by the neighbourhood’s police officers.
*Source : Préfecture de Police de Paris
In case of loss or theft of your credit card, call the ‘interbancaire’ number as quickly as possible to cancel it.
From a French telephone: 0 892 705 705
From a foreign telephone: +33 442 605 303
In case of loss or theft of your chequebook, call the Bank of France service.
0 892 683 208
You may wish to register a formal complaint if you are victim of mugging, and any injuries can be medically certified, every day, 24 hours a day, at the Hôtel-Dieu hospital.