Reviews Transport in Paris with a pre-loaded Navigo Easy Pass

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4.74/5
Ada C.
5/5
Thank you for your assistance
Published over a year ago

We inadvertently went to the offices of JeTaime instead of the places where tourists make questions. We were very courteously greeted by two people. When we explained we were rather lost, they generously sat with us at their company’s conference table and showed us the interactive maps on line, gave us both maps of the city and of the metro system and made sure we understood these resources. They sold us metro cards and explained how the system worked. It was a brief 15 or 20 minutes of helping us to get around. We were very grateful for their help. Thereafter, at all times knew where we were and visited all the places we had planned to go to. Our trip was splendid.
We certainly look forward to returning to Paris in future.

Laura Anahi R.
5/5
Published over a year ago
Amazing service an very convinient
MEL
5/5
Published over a year ago
I ordered 15 tickets (carnet with 10) by post to Germany so that I could have them directly on arrival. The process was straightforward and the tickets arrived on time. Great! Unfortunately, one participant fell ill and didn´t come with us and I would have liked to return the surplus ticket, but this was not possible, I was only told that it was valid for 10 years. I can see room for improvement here.
Annabelle L.
5/5
Published over a year ago
It came earlier than scheduled which helped a lot
Pamela W.
5/5
Published over a year ago

Navigo card is easy to use on bus, RER or Metro. You save a little money but not a lot, with the 10 ticket pass, which reduces the fare from $2.10 to $1.70. Sure is convenient to have so many ways to get around with just 1 card.

Gareth F.
5/5
Published over a year ago
Great service, would use again.
Madeleine M.
5/5
Published over a year ago
Thank you so much for the prompt delivery of our transit passes to our accommodation.
Justin A.
4/5
Published over a year ago
Great service but expensive delivery option
John R.
5/5
Great Service!
Published over a year ago
Excellent service! Thank you for delivering our Navigo passes to our hotel in record time. Most impressive.
Christy L.
5/5
Published over a year ago
Ordered the Navigo Easy Pass to be delivered to our hotel in Paris. It was already there by the time we checked in. The pass was easy to use and great for not having to purchase individual tickets.
Britt V.
5/5
Published over a year ago
Perfect service! Although there were some problems with the delivery, they acted perfect and solved it all very quickly! We will for sure be back soon!
SVITLANA S.
5/5
Published over a year ago
Всё прошло прекрасно, спасибо большое....
Susan A.
5/5
Pick up spots.
Published over a year ago

The information I received when I paid directed me to Stop 24 to pick up the pass. It was far more convenient to check at the Hotel de Ville location, so I did. And I received the pass quickly.

I appreciated having the option.

Poppy T.
5/5
A must have!
Published over a year ago
Great service, necessary product to add to your trip in.
David S.
5/5
World Class Service at the Paris Tourist Office's Hotel de Ville Location
Published over a year ago
Customer service at the Paris Tourist Office at the Hotel de Ville is always "World Class." And on this visit it was no exception: the gentleman who gave us our Navigo Easy Passes was kind, courteous, professional, and patient when answering all our questions!
HARITHARAN G.
5/5
Published over a year ago
Very helpfull desk officer.
MONIQUE L.
5/5
Great help with Paris Metro
Published over a year ago
I arrived in Paris on the Eurostar from London. I wasn't sure how to use the Paris Metro. The lovely woman at your office helped me buy a Metro digital card. She helped me in English. I would have been helpless down in the Metro station as they changed from paper tickets to digital cards. Thank you so much. A life saver. I hopped right on the Metro to my hotel lickity split.
Nicole H.
5/5
Published over a year ago
Very convenient way to get Metro tickets and the staff at the tourist office was very helpful.
DEB G.
5/5
Published over a year ago
We have visited Paris perhaps 17 times since 1959. It’s one of my husband’s and my home places. The Pass Transport helps my 87 year old body to get around, and still Paris is a superb walking city. We still like discovering new places to explore. Salut!
GARY B.
5/5
Published over a year ago

GREAT SYSTEM!
I'm a native New Yorker, though I haven't been on the NY subways for ten years since I don't live there any more. I found the Metro super easy, totally reliable, comfortable and quiet. The buses were fine too.

DALE H.
5/5
Published over a year ago
Big improvement over having to buy tickets individually or in packets like the past. Easy to purchase and reload.
Jeff P.
5/5
Extremely nice snd helpful.
Published over a year ago

Extremely nice and very helpful.

ER TZE K.
5/5
Published over a year ago
Excellent
MATTHEW W.
5/5
Published over a year ago
The Paris Metro and Bus system was was to negotiate and staff was always helpful.
Marty A.
5/5
Published over a year ago
This made it easy on the trains and buses.
LALEH A.
5/5
Published over a year ago
Very helpful and cheap
Lucy G.
5/5
Published over a year ago
Easiest way to buy metro tickets in Paris. The RAPT app was also a quick and easy way to top up.
KAREN F.
5/5
Published over a year ago
The tourist office was very helpful and conveniently located where they’re easy to find. They helped me with everything I needed at the time.
JOHANNES R.
5/5
Published over a year ago

Verry easy to do. Fast transport for visiting Paris.

Wang L.
5/5
Published over a year ago
Very good 👍
Ray D.
5/5
Published over a year ago
It was easy!
John Kuin
5/5
Paris Visite
Published over a year ago

Great card to travel arround quickly for aprox, € 10,- per day.
Once stuck in the machine, but help was available at the station.

JOHN P.
4/5
Published over a year ago
Staff were very friendly and helpful with a good grasp of English.
CAROLINE B.
5/5
Published over a year ago
The person we spoke to at the tourist office was extremely warm, helpful and courteous. We came away with a really useful complementary guide and maps of the city and the metro, all of which were invaluable throughout our visit.
JUDY B.
5/5
Good time. Lovely meal
Published over a year ago
Very enjoyable cruise. Food was excellent and the entertainer was delightful.
Gilbert D.
5/5
April 17th 2026
Très bonne solution pour se déplacer dans Paris.
François C.
5/5
merci pour avoir mis en place ce service
March 2nd 2026
très utile et rassurant pour qui a déjà galéré à la descente du train pour essayer sans succès d'acheter un titre de transport aux distributeurs automatiques
Catherine G.
5/5
October 29th 2025
Très pratique.
Andrée T.
5/5
August 10th 2025
Super
Florent G.
5/5
Published over a year ago
Préciser sur le site que la date choisie est la date de réception des pass pas celle de leur utilisation. Si c est écrit alors le mettre en plus gros.
Lycée E. V.
5/5
Published over a year ago

Parfait !
Enfin de solution pour avoir des tickets de métro pour les groupes scolaire a mi tarif !
Merci !

Robert R.
5/5
Notre Dame , Musée d’Orsay , le quartier du Marais
Published over a year ago

Visite de Paris 2 nuits 3 jours je trouve les Parisiens très accessibles pour un renseignement. Dans les transports à plusieurs reprises offre de places assises par contre les chauffeurs de bus refusent le paiement du trajet en espèces donc trajet gratuit
Un bon souvenir de notre séjour à Paris et des Parisiens

Estela B.
4/5
Merci!!
Published over a year ago
Merci de votre envoi, vous avez un bon service et professionnalisme.
Patrick V.
5/5
Published over a year ago
Très pratique et très facile d'utilisation
Elodie B.
5/5
Published over a year ago
service rapide et efficace.
Patricia H.
5/5
Published over a year ago
Service professionnel et efficace pour livraison à l'hotel des pass de transports !
Christian C.
4/5
Très bonne idée
Published over a year ago

Impeccable - Très pratique
Seul bémol, les frais de port à domicile de 13 euros, exagérés.....

Michiel V.
5/5
Published over a year ago
Parfait. Communication rapide. Ils font ce qu'ils promessent.
Emilie N.
5/5
jo
Published over a year ago
parfait
Wolfgang M.
5/5
Top lib
Published over a year ago
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