From the first to the last take-off, 7 days a week.
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Languages spoken: English, Chinese, Russian, Spanish, German ...
Paris Aéroport aims for excellence when it comes to environmental management. This ambition determines their investment choices and how airports are run. The company brings forward this approach to all that work with them.
-Physical disability: car park with reserved adapted parking spaces available; ground-level entrance or access ramp; adapted public toilets with a transfer bar and adapted sink; there are alternatives to the stairs (lift, stair lift, access ramp).
-Visual impairment: transparent glass doors and windows are clearly marked with contrasting elements, no obstacles at eye level (wall lamps, displays, underneath the stairs, etc.) for the stairs, there is a tactile and visual contrast 50 cm before the first step down, continuous hand rail, step edges are contrasting, adapted command buttons in the lift (buttons in relief and/or Braille) and sound system inside the lift with announcement of each floor.
-Audio impairment: visual and/or sound announcements with hearing loop in the lifts; bright flash accompanies the fire alarm (in areas where a deaf or hard-of-hearing person may be alone such as in the changing rooms or toilets).
-Mental disability: trained/sensitive staff; signs are easy to understand and read and are accompanied with pictograms; entrance is monitored and visible from the reception desk/till.
Access to Charles de Gaulle airport:
-Drop-off by car: arrival in a vehicle with a GIG/GIC badge displayed; secure and equipped drop-off points at terminal 1 (exit 22), terminal 2A (exit 4), terminal 2B (exit 5), terminal 2C (exit 4), terminal 2D (exit 5), terminal 2E (exit 2.08), terminal 2F (exit 2.13), and terminal 3 (in front of the departure lounge).
-Parking in short-stay car parks (directly linked to the terminals): it is possible to park for a few minutes to a few hours.
-Orlyval (from Antony on the RER B) is entirely automated and equipped with a hearing loop; warning strips mark out the escalators and stairs with lowered handrails; large bay windows are marked out by reflective strips; since August 2005, the airport television ‘AEO’ broadcasts informative programmes in French Sign Language; a plan of accessible services for people in wheelchairs is available; shuttles between the airport terminals are accessible to people in a wheelchair.
For more information, visit www.aeroportsdeparis.fr.