Gratuité sur présentation de la carte d'invalidité avec taux d'incapacité supérieur à 80% et gratuité accordée à l'accompagnateur si le besoin d'accompagnement est spécifié sur la carte.
Free on the first Sunday of the month.
Free for under 26s from countries within the European Union and for primary and secondary school teachers (except temporary exhibitions).
Under 18 years.
A full programme of themed tours for individuals (adults, children and disabled visitors) is available. See the website for more information.
Admission fee (except during exhibitions): €5 / €4 (reduced rate). Admission fee (during exhibitions): €9 / €7 (reduced rate).
Groups must book beforehand (with or without a guide) by telephone on +33 (0)1 53 73 78 30, from Monday to Friday, 9am to 4pm.
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Tour map, tour companion (digital mobile tool), display panels, labels, tactile table, tactile model.
Guided tours for adults and young people, workshops, singing tours, dancing tours, theatrical tours, concerts, lectures
A café for light meals, operated by La Table de Cana in the museum.
Indoors and on the terrace in fine weather, La Table de Cana offers table and counter service, for a lunch break (dish of the day, salads, quiches, desserts and drinks) or a simple gourmet break. The menu is adapted to the seasons and includes medieval inspired dishes.
The café is open during the opening hours of the museum and is accessible to all visitors with an admission ticket.
Physical disability:
- The garden of the museum is accessible
- The course of the visit is now accessible (lifts available), allowing access to the rooms open during the renovation works
- Only one hallway in the Salle Notre-Dame is not accessible (steps)
- The welcome desk is an appropriate height for wheelchair users but there is no leg room under the desk
- Renovation works underway throughout the museum's 3 floors to improve accessibility (works end Feburary 2021)
- Disabled toilets in the new welcome building (transfer of weight to the left in the women's toilets, seat height 43 cm)
- Places to sit down throughout the museum
Visual impairment:
- Due to current renovation works, activities designed for visitors with visual and hearing impairments are unavailable until 2020
- Glass display cases throughout the museum, but their stands are large and can be found using a cane
- Visioguides (tactile navigation) available at the welcome desk in French, English, Italian, German, Spanish and Japanese for €3; soundtracks
- Some fact cards and plaques have good colour contrast but font size is relatively small
Hearing impairment:
- Due to current renovation works, activities designed for visitors with visual and hearing impairments are unavailable until 2020
- Certain videos have subtitles in French and English (according to current temporary exhibitions)
- Museum maps available at the welcome desk
- Visioguides (tactile navigation) available at the welcome desk in French, English, Italian, German, Spanish and Japanese for €3; mostly sound-based but has some text information
- Magnetic induction loops for visioguides can be borrowed
Mental disability:
- 'My Interior Garden' workshop
- Booking required
- By telephone: +33 (0)1 53 73 78 27 or +33 (0)1 53 73 78 16 (9.15am-5.30pm)
- By fax: +33 (0)1 46 34 51 75
- Fridays at 1pm and 2.30pm
- Duration: 45 minutes
https://www.musee-moyenage.fr/visiter/preparer-sa-visite/visiteurs-en-situation-de-handicap.html
