bnetwork is an agency specializing in event accommodation management, serving events of all sizes—from trade shows, conventions, and conferences to corporate events, institutional summits, and sporting events—with 100 to 100,000 participants.
Available free of charge to organizers, its solution combines a team of hospitality experts with a suite of advanced technological tools: an accommodation planning simulator, a personalized online booking platform, and real-time management of room quotas and rooming lists. The platform also features an AI-powered hotel search engine, allowing participants to enter their search queries in natural language and in any language—the system interprets the request, translates it into structured criteria, and displays the most relevant results.
An AI assistant available 24/7 guides participants throughout their booking journey: clarifying booking terms, cancellation policies, FAQs, and personalized recommendations based on dates, budget, and preferences. For complex requests, the assistant transfers the inquiry to a human agent, combining automation with personalized support.
bnetwork also handles administrative and financial tasks: tracking online payments—via credit card, bank transfer, or cryptocurrency—managing hotel deposits, issuing and tracking final invoices, and processing refunds and credit memos. As part of the preparation for B2B electronic invoicing, bnetwork assists organizers in managing the invoicing workflow between the hotel, the organizer, the participant, and the client company, in compliance with intra-Community VAT regulations.
