Hello Marilisa,
Thank you for taking the time to share your experience with the Paris Passlib' and we are sorry to hear it didn't meet your expectations.
All instructions to use the pass are detailed on the voucher your receive on the day of your booking. The download of the application is necessary to enjoy all the activities included.
Please note the Paris Passlib' is valid for several months, according the expiration date indicated on your voucher. In that case, you'll be able to book your activities later if you wish.
We hope you had a great time in Paris anyway and you will come back visit the city again.
The Paris je t'aime - Office de Tourisme de Paris team
La présentation du produit n'est pas clair, les principales activités souhaitées par des visiteurs (tour Eiffel, Louvre n'y sont pas mais sont en photo sur le site). Beaucoup de sites proposent des entrées moins chères que le pass.
J'ai voulu offrir un pass à chacun de mes enfants ils ne peuvent pas l'utiliser, ils ont déjà vu les sites proposés et l'échange des billets n'est pas possible. De plus j'ai tenté de joindre "Paris Je t'aime" : aucune réponse ! Je ne recommande pas de passer par "Paris je t'aime" pour découvrir Paris, très déçue.
Aplicación bastante fácil de utilizar y la ventaja es
que puedes comprar y después reservar las fecha o lugares que quieres visitar.
A very convenient way to gain entrance to some popular sites in Paris.
We had passlib City, where one drawback is that it works with two categories. Cat.1 gives optional access to three slightly lower priced locations, and Cat. 2 in the even higher price level. It would increase flexibility if, for example, five options in Cat. 1 could also be chosen.
Très pratique pour découvrir les incontournables de Paris.
Seul petit bémol, les partenaires ne sont pas toujours très bien renseignés sur ce mode « de paiement »
It was lovely that the Paris Pass Lib (3activities) worked really well.
The Navigo card was a little troublesome as i didnt have a card to travel after arriving at Gare du Nord. It was easier for me to download RATP app and buy a nagivo card and a day pass. There was an alternative to buy the card from Eorostat as well.
We had a lovely time at Paris, will definitely visit soon.
Ich würde gerne im Pass Folgendes bei den einzelnen Aktivitäten sehen bzw. erklärt bekommen:
Great experience for me. but the time slot availability and slot allocation could have been better. Because I experienced that the slot allocation is very stringent and sometimes very difficult to choose to.
Apart from that, it was great.
Activités proposées très intéressantes et variées.
Parr contre, la durée de validité de 6 mois pour 4 activités est vraiment trop juste.
Really useful pass with many interesting choiches available.
A suggestion to improve your service: there are too many different ways to book each chosen experience. For example for Orsay museum I downloaded the ticket directly from your app (good!) while I had to show my Passlib on the venue location for others, some must be booked in advance on their site while others not.
I am "digital" enough so this wasn't a problem for me, but other users may find it a bit confusing.
For BigBus the code wasn't available, so I chose Tootbus.
For Louvre and Eiffel it's uncomfortable to make the reservation with minimum 48h in advance.
For Bateau Parisien I had to wait in line and take the ticket from the cash office.
So, I was not so enthusiastic about this experience.
Just gave on more star because of the excelent help give by the staff at the turism post next to the Eiffel tower.
Could be better. I experienced problema when I tried to visit the tower.
As the Louvre, a date and time must be arranged before visiting. Only, on the internet, the Paris Je T'aimes this information was not obvious and the QRcode was missleading, as I thought the tickets would be discounted directy. And the APP is mandatory too. Not so obvious too. As it wouldn't be for the Turism office to be Open, just by chance, I would have simply missed something. The only activity I went straight through, was in Pompidou museum where the QRcode worked perfectly. I just felt I was the first to show my Paris City pass at some places...
Très belle offre . C'est dommage qu'on ne peut pas voir l'application avant d'acheter le pass. L'application donne , en effet , toutes les explications sur les activités proposées dans le pdf.
On a passé un séjour super agréable :)
Super produit, qui permet de trouver des actives et visites sur paris , sans trop chercher
Par contre , le musée de la magie , n'est pas a la hauteur de satisfaction , de toutes les actives du pass ( visite virtuelle de paris, bateaux sur la seine , ...)
It's worth the money to buy!
Had an issue to book the Eiffel Tower, but staff helped me to sort out very quick!
Di per sé è comodo, bisogna però chiarire meglio le modalità di utilizzo delle singole esperienze, molti biglietti inoltre richiedono comunque la prenotazione di data e ora, e non si capisce quali finché non scarichi il biglietto.
Attenzione che una volta scaricato il ticket non si può più modificare!
